Shipping Policy | Rama collections

Thank you for shopping with Rama Collections. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.
Customized or made-to-order products may require additional processing time depending on the design and customization requirements.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Standard delivery timelines may vary based on your location and courier availability.
Domestic orders are generally delivered within 3–7 business days after dispatch.
Delivery times for remote areas may take longer than expected.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Promotional offers with free shipping may be available during selected periods.

Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp (if applicable).
Customers can use the tracking number to monitor delivery status.

Customized Products

Customized products may take additional time for stitching, alterations, or personalization before shipment.
Delivery timelines for customized orders will depend on the complexity of the customization.

Delayed Deliveries

Rama Collections is not responsible for delays caused by courier services, weather conditions, natural disasters, public holidays, or other unforeseen circumstances.
In case of significant delays, customers may contact us for assistance.

Incorrect Address

Customers are responsible for providing accurate shipping information.
Rama Collections will not be responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.

Damaged Packages

If you receive a damaged package, please contact us within 48 hours of delivery with photos of the package and product for assistance.

For shipping-related questions or support, customers can contact us through our website contact page.